Hurricane Irma Tours Cancellation Notice

Travel and Tourism Services During Hurricane Events

At Aventuras Naturales, we understand the importance of ensuring our customers have the best experience possible, especially during unforeseen circumstances such as hurricanes. This is why we have implemented a comprehensive cancellation policy and contingency plan to provide you with peace of mind while planning your trip.

Our Commitment to Safety

Your safety is our top priority. In the event of a hurricane, we closely monitor official advisories and follow the guidance of local authorities. We work diligently to assess the potential impact on our tours and determine the safest actions to take to protect both our customers and our team members.

Cancellation Policy

If a hurricane is predicted to affect the area where your tour is scheduled, we offer two options:

1. Reschedule: We are happy to work with you to find a new date that suits your travel plans. Our team is here to assist you with rescheduling your tour at no additional cost. We understand that flexibility is crucial during these challenging times.
2. Refund: If rescheduling is not possible due to travel constraints or other reasons, we offer a full refund of your booking. Simply contact our customer support team, and they will initiate the refund process promptly.

Flexibility in Bookings

We understand that travel plans can change, especially during hurricane seasons. To provide you with additional flexibility, we have implemented the following policies:

• No Change Fees: We do not charge any fees for changing your tour dates, provided the change is made within our specified deadline and is subject to availability.
• Travel Credit: In certain cases, we offer the option to convert your booking into travel credit, which can be used towards future tours with Aventuras Naturales. This allows you to plan your next adventure without worry.

Stay Informed

We continuously monitor weather updates and provide timely communications to our customers regarding any potential changes to their scheduled tours. Our customer support team is available 24/7 to address any concerns or questions you may have. We strive to keep you informed every step of the way.

Plan Ahead with Confidence

Aventuras Naturales has years of experience in providing exceptional travel and tourism services. Our team is well-equipped to handle unforeseen circumstances, ensuring your safety and delivering memorable experiences. Book your tour with us today and embark on an unforgettable adventure!